![]() ![]() Customer Support is available from Monday through Friday, between 6 AM to 6 PM EST. See the list below to view your contact options. Either complete a Contact Form, or call the toll free customer support line at 1-86. Assistance with access to this software should be directed to Kivuto Customer Support, the cloud platform provider for Adobe products at NYU.For support with use of this software, visit the Adobe Help Center.Non-commercial, for academic & research purposes only.Students (via Student Technology Centers): No charge You have to create the 3 Adobe CC licenses in SNOW, then check the license assignment logic to the Users inside the Adobe portal, SNOW will not be able to help. The only software plugin for Adobe Creative Cloud that delivers content from compatible apps over IP into your production workflow directly from the.Also, Creative Cloud Packager cannot be used to create packages that include Creative Cloud 2019 apps or later. On-campus use does not include personal licences for this software. Creative Cloud Packager is no longer in development and no updates will be provided. ![]() On Campus Use: Student Technology Centers and Computer Labs. Get tips and solutions from AdobeCare or AdobeExpCare for Experience Cloud products.Note: Anyone with an older version of Adobe CC installed should follow the instructions above to upgrade their software as soon as possible. ![]() There is no charge for this subscription for current NYU faculty and staff and can be installed on up to two devices, whether University- or personally-owned. See the NYU ServiceLink knowledge base for detailed instructions.
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